Frequently Asked Questions
How many times should I spray?
We recommend between 3-5 sprays per wipe. For diaper changes, it may be helpful to use a few more sprays. This is a personal preference, so if you like more moisture, spray away!
How close should I hold the bottle to the toilet paper?
There’s no scientific formula, but about 2 inches works for us. If the toilet paper does not appear to be moist enough after 3-4 sprays, try holding the bottle closer to the toilet paper.
Does the toilet paper “bead” or tear while wiping (like if you wet toilet paper with water)?
No way! We were well aware that water just doesn't work without tearing toilet paper, so we formulated Pristine with this in mind. Pristine allows you to moisten toilet paper to provide an effective cleanse without destroying your TP. We selected a fine mist sprayer to ensure that the mixture is spread evenly across the toilet paper (and is not too concentrated in one location). The ingredients also work to prevent complete saturation of the toilet paper - instead, a portion of the ingredients sit atop the toilet paper so that the toilet paper glides across the skin. We recommend double-folding the toilet paper (especially if you are using extra thin toilet paper, such as airport toilet paper) just in case.
On which parts of the body can I use Pristine?
Pristine is specially-formulated and pH balanced for use on the backside. While Pristine has been dermatologist tested and is hypoallergenic, different skin types can react differently to different ingredients, and different parts of body have a different pH. Therefore, Pristine should be used only on the backside.
Is Pristine safe for my toilet, plumbing system, and/or septic tank?
Yes! Pristine is made with ingredients similar to ingredients found in natural face, hair, and body cleansers. Toilet paper is already natural and biodegradable, so you don't have to worry about eco-impact.
I’ve read that some essential oils are safe to ingest. Since Pristine Sprays contains essential oils, is it safe to ingest?
No. Pristine Sprays are for external use only and should not be ingested or used internally.
Will Pristine's ingredients irritate skin?
Pristine was specially-formulated for the most sensitive skin. The ingredients are time-tested, natural, naturally-derived, and/or non-irritating. However, everyone has different skin, and some skin is extra sensitive. If you have extra sensitive skin, or if you have known allergies, please test a small amount of product on a small area of skin before use. If you develop an allergic reaction or any irritation, please stop use immediately and contact a physician.
Can I use Pristine on my pet? Has Pristine been tested on animals?
We have pledged to avoid animal testing, so we cannot say whether Pristine is safe for use on animals, and we don't recommend that you try to find out! Many animals cleanse themselves by licking their fur, so they could ultimately ingest the spray.
Why is Pristine the best alternative to wet wipes available?
Pristine includes high quality ingredients and has a similar "cost per wipe" as many brands of wet wipes. Since Pristine is used in such a sensitive area, we made sure to select the best ingredients - non-irritating cleansing agents, natural oils and soothing ingredients, and no cheap filler materials. Pristine is one of the few wiping options on the market (wipes included!) that uses a naturally-derived preservative system. Most wet wipes and wet wipe alternatives use synthetic preservatives, some of which are known irritants. We have rolled out the red carpet for your rear.
Pristine's high quality ingredients go a very long way. The 4 oz bottle is equivalent to about 200 wet wipes worth of product. It will typically last about 1-2 months, depending on how many people are using it. The 32 oz refill bottle is equivalent to about 1,600 wet wipes and will typically last 4-6 months, depending on the number of people using it. The 32 oz refill bottle is more cost effective on a "cost per wipe" basis than most brands of wipes.
As we grow as a company, we will continue to pass on cost savings to our Pristine users as we have done in the past. Our primary goal is to start a bathroom hygiene revolution - one in which the butt is finally given the respect that it deserves. And providing a high quality, reasonably priced cleansing option is paramount to this goal.